FAQ

We post within 24 hours of receiving your order by Royal mail first class signed, your parcel should arrive the following working day. For Republic of Ireland and International orders please allow 5 working days.

There are 2 ways that you can track your order status, you can track your order via the courier website using the tracking details that we emailed you or you can login to “my account” select – order – Track.

Our site is SSL certified, if you check your web browser address bar is should say “secure”. Also all our card payments are done by a third party highly trusted and PCI complaint payment gateway; we DO NOT have access to your card details.

You will need to contact us within 2 weeks of your purchase. We shall investigate and take the appropriate action to resolve the issue.

To date, melanotan II is an uncontrolled and unregulated substance in most countries and no country or government regulatory body has ever approved of its use for humans. Hence, it is legal to purchase, possess and use melanotan II provided that it is for personal use. Nonetheless, governments have warned their citizen against the use of melanotan II because of its potential serious side effects.

To the best of our knowledge melanotan II is an uncontrolled and unregulated substance in the UK and most countries. Hence, it is legal to purchase and possess melanotan II. It is your responsibility to check the legal status of melanotan 2 in your country. Any countries where melanotan 2 is illegal shall be removed from our mailing.

However we do accept some responsibility for posting. Please keep your confiscation order from customs and we will work with you to resolve the issue.

No, as to date we do not keep a mailing list. However you can be the first to learn about our special offers via our social media links located at the footer (bottom) of this site.

If you have any issues with our site we would be grateful to hear from you, please use the contact us form.

Please check your spam folder. If it has still not arrived within 24 hours. Please contact us.

Yes. If anyone would like to purchase larger quantities we will provide a very generous discount based to the quantity 10- 10,000 vials. 

How to pay is clearly show on the how to pay page Here.

If you have any questions please use the contact us page.
Problems with an order please email admin@mellowtan.com
Bulk purchases queries should be directed towards sales@mellowtan.com